Markbook Troubleshooting

There are four possible causes if assessment marks set on the Markbook grid are not resulting in the unit or component outcome grade being set to the expected value:

• The status of relevant assessments (typically the assessment status set in the Default assessment marked status institution setting) is not flagged as Contributes to course outcome

• All mandatory assessments for the unit or component have not yet been marked

• The marking scheme for the set of assessments is not set up correctly

• The unit or component does not have a grading scheme defined (in Curriculum Details)

If a subject is not displaying in the list of subjects on the eSRF screen, check to see if the member of staff is not flagged as a type of Exams Sync in the staff links of the course occurrence. If this is set for a member of staff then the subject will not display.

If a subject is not displaying in the list of subjects in the Markbook screens, check to see if the relevant tutor does not have a staff link (that is: not of type Course Build or Owner) to any of the child units or components for the course.

If a learner cannot view their results for assessments that have been marked, check the status of the relevant Assessment Status record in Reference Data is set as Viewable by Learner.