03 March 2025

Correspondence Management Roles

The following groups contain the roles for use in the Correspondence Management functionality:

ebs: central Apps/Enqs/Enrols

The roles for sending application, enrolment and learner correspondence are located in the ebs: central Apps/Enqs/Enrols group.

Run reports roles

The relevant roles in the ebs: central Apps/Enqs/Enrols group are described in the following table.

Role	Allows users to...
Run Reports - Applications	Create application correspondence.
Run Reports - Enrolments	Create enrolment correspondence.
Run Reports - Learners	Create learner correspondence.

ebs: one Correspondence

The roles for managing templates and sending bulk correspondence are located in the ebs: one Correspondence group.

ebs: one Correspondence group

The roles available in the ebs: one Correspondence group are described in the following table.

Role	Allows users to...
Create Bulk Correspondence	Create correspondence in bulk from the Learner Manager and Data Miner modules. For bulk correspondence, the Create Bulk Correspondence role is required in conjunction with one of the individual Run Reports roles for the associated functional area.
Manage Templates	Create and maintain the correspondence templates in the Template Management module.

Role

Allows users to...

Create Bulk Correspondence

Create correspondence in bulk from the Learner Manager and Data Miner modules.

For bulk correspondence, the Create Bulk Correspondence role is required in conjunction with one of the individual Run Reports roles for the associated functional area.

Manage Templates

Create and maintain the correspondence templates in the Template Management module.