Correspondence Management Roles
The following groups contain the roles for use in the Correspondence Management functionality:

The roles for sending application, enrolment and learner correspondence are located in the ebs: central Apps/Enqs/Enrols group.
The relevant roles in the ebs: central Apps/Enqs/Enrols group are described in the following table.
Role | Allows users to... |
---|---|
Run Reports - Applications | Create application correspondence. |
Run Reports - Enrolments | Create enrolment correspondence. |
Run Reports - Learners | Create learner correspondence. |

The roles for managing templates and sending bulk correspondence are located in the ebs: one Correspondence group.
The roles available in the ebs: one Correspondence group are described in the following table.
Role | Allows users to... |
---|---|
Create Bulk Correspondence |
Create correspondence in bulk from the Learner Manager and Data Miner modules. For bulk correspondence, the Create Bulk Correspondence role is required in conjunction with one of the individual Run Reports roles for the associated functional area. |
Manage Templates | Create and maintain the correspondence templates in the Template Management module. |