Manage PLR Attainment Errors

The errors you may encounter in the Error Code field in the Attainments (PLR) grid are described in the following table.

Error Code	Description
WSEC0001	Invalid request. The request was badly formed (XSD validation error) – this could include missing mandatory parameters, or invalid data types, including invalid or prohibited values in certain fields.
WSEC0002	Unknown request. The request refers to an operation which is not supported by the web service.
WSEC0003	Unknown organisation. The request contains an Organisation code which is either not recognised by the web service, or not authorised to access the web service functions.
WSEC0004	Out of hours. The request was received outside the operational hours of the web service.
WSEC0005	Incorrect Password. The Organisation Password is not correct.
WSEC0006	Insufficient Access. The Requesting Organisation is not allowed to access the web service.
WSRC0017	Record Count Incorrect. The value supplied for LearnerRecordCount does not match the number of Learners submitted.
WSRC0018	Unknown job. The value supplied for JobID does not correspond to a valid job.
WSRC0030	Batch Learner Verification Record Count Incorrect. The value supplied for LearnerRecordCount does not match the number of Learners submitted.
WSRC0043	The Awarding Organisation on the LRS is not configured to submit achievement batches. Please contact the LRS Customer Helpdesk on 0345 602 2589 for assistance.
WSEC0044	The Email address provided in the request is not valid.
WSEC0045	The Submission Type provided in the request is not valid.
WSEC0046	The number of Achievements in the request exceeds the maximum permitted.
WSEC0047	The request must contain at least one Achievement record.
WSEC0999 or WCEC0999	Unknown exception. This refers to an error which is the result of an internal system failure within the web service, rather than as a result of a badly formed request or business rule failure.
WSEC0212	Invalid Get type.

Back to top

The response codes you may encounter in the Response Codes field in the Attainments (PLR) grid are described in the following table.

Response Code	Description
WSRC0001	No match.
WSRC0002	Too many matches.
WSRC0003	Possible matches.
WSRC0004	Exact match.
WSRC0005	Learner successfully registered.
WSRC0006	Learner successfully updated.
WSRC0007	Batch Learner registration successfully submitted.
WSRC0008	Batch Learner registration incomplete.
WSRC0009	Batch Learner registration successful.
WSRC0010	Batch Learner registration failed.
WSRC0013	ULN has been updated since you last obtained the details.
WSRC0014	Invalid change of ‘Ability to share’ status.
WSRC0019	ULN not found for update.
WSRC0020	Learner not updated as no changes found.
WSRC0021	This Response Code may have been caused by one of the following conditions: Learner could not be registered as a learner with the same given name, family name, date of birth, gender and last known postcode, already exists in the PORTAL Learner could not be updated as a learner with the same given name, family name, date of birth, gender and last known postcode, already exists in the PORTAL, as this would result in a duplicate Learner Learner could not be registered as the correct business process has not been followed. First the Learner must be searched for, to establish they do not already have a ULN. Once this has been confirmed, the Learner may be registered for a ULN. (If the Learner is found, the returned ULN should be used. If more than one possible match is found, the returned matches must first be checked to ensure the Learner is not amongst them before proceeding to register the Learner for a ULN) Learner could not be registered as the system fails to find the supplied details in the Recent Searches Audit Log table carried out within the Maximum Time Learner could not be registered as the Recent search result is a Possible Match but not within the Minimum Time
WSRC0022	Linked Learner found. The Learner details searched on belong to a Learner whose ULN Register record has been merged with another record – the Learner details returned belong to the Master record.
WSRC0023	ULNs for Report found.
WSRC0024	No ULNs for Report.
WSRC0025	Batch Learner Verification Incomplete.
WSRC0026	Batch Learner Verification Completed.
WSRC0027	Batch Learner Verification Failed.
WSRC0028	Batch Learner Verification Successfully Submitted.
WSRC0029	Batch Learner Verification Exceeds Limit.
WSRC0031	Batch Learner Verification Unknown Job.
WSRC0042	Achievement Batch Job successfully submitted.
WSRC0055	Invalid Request – Invalid VendorID.
WSRC0056	Invalid UserType. The user type passed in is not one of the allowed values.
WSRC0088	Invalid Request – Invalid Language.
WSRC0099	Invalid Request – Username not supplied.
WSRC0201	Linked learner found.
WSRC0202	Exact match found.
WSRC0206	Learner has not opted to share data.
WSRC0208	Learner could not be verified.

Back to top

The debug for this error is as follows:

Error occurred during a call to external webservice.

System.Net.WebException: The remote server returned an error: (407) Proxy Authentication Required.

This issue is due to the proxy server settings as the PLR module cannot get past the firewall.

To resolve this, see your college IT team to address the access restrictions.

Back to top

The debug for this error is as follows:

Error occurred during a call to external webservice.

System.Web.Services.Protocols.SoapException: Incorrect password

This issue is due to the incorrect password being used for the Certificate or the Password field in PLR/LRS institution settings.

To resolve this, replace the Password field value with the password supplied by the LRS.

Back to top

The debug for this error is as follows:

Error occurred during a call to external webservice.

System.Web.Services.Protocols.SoapException: The message with Action 'http://tempuri.org/ILearnerServiceR9/GetLearnerRecord' cannot be processed at the receiver, due to a ContractFilter mismatch at the EndpointDispatcher. This may be because of either a contract mismatch (mismatched Actions between sender and receiver) or a binding/security mismatch between the sender and the receiver. Check that sender and receiver have the same contract and the same binding (including security requirements, e.g. Message, Transport, None).

This issue is due to there being an incorrect URL in the Attainments (PLR) Web Service URL field in PLR/LRS institution settings.

To resolve this, replace the Attainments (PLR) Web Service URL field value with the URL supplied by the LRS.

Back to top

The debug for this error is as follows:

Error occurred during a call to external webservice. System.Web.Services.Protocols.SoapException: Access to 'LSR9.GetLearnerRecord' refused.

This issue is due to you not being given access to the PLR Web Service.

To resolve this issue contact the LRS and request access.

Back to top

The debug for this error is as follows:

Error occurred during a call to external webservice. System.Net.WebException: The request was aborted: Could not create SSL/TLS secure channel.

This issue is due to problems with the Personal & Trusted Root certificate folders.

To resolve this issue, reinstall the certificates.

Refer to PLR LRS Certificate Installation for further information.

Back to top