20 August 2026

How to create a resit for a learner

Use this procedure to create another assessment attempt for a learner. You can create resits only up to the number allowed in the assessment configuration. If required, you can also cancel the latest resit or restore an archived assessment result.

An existing result must have been submitted before you can use the bulk resit option. The assessment must also have at least one resit allowed.

Create an individual resit

Create an individual resit as follows:

  1. In the Ontrack Staff Hub navigation pane, select My assessments.

  2. Open the required assessment and find the learner who requires a resit.

  3. Select Resit for the learner. Ontrack Staff Hub:

    • Archives the existing result.

    • Clears the current result fields.

    • Increases the attempt number by one.

    • Replaces Resit with cancel.

  4. Enter the learner’s new result.

  5. Where applicable, enter the adjusted result.

  6. Select Submit results.

Create resits for multiple learners

Create resits for multiple learners as follows:

  1. Open the assessment on the Record assessment results page.

  2. Select the Bulk resit check box for each learner who requires a resit. Note that you can select this check box only after a result has been submitted.

  3. Select Resit selected, and then enter the new results when they are available.

  4. Select Submit results. Ontrack Staff Hub records a new attempt for each selected learner and retains the previous result as an archived result.

Cancel or revert a resit

Cancel a resit as follows:

  1. Open the relevant assessment on the Record assessment results page.

  2. Find the learner whose resit you want to cancel, and then select Cancel. Note that you can cancel only the learner’s latest resit.

  3. Ontrack Staff Hub restores the latest archived result and reduces the attempt number by one.

  4. Check that the restored result and attempt number are correct.

  5. Select Submit results, if required.

Revert a result

  1. Open the relevant assessment and find the learner whose result you want to restore. Then, select Revert.

  2. Ontrack Staff Hub restores the archived grade and reduces the number in the Attempt column by one.

  3. Check the restored result.

  4. Submit the results, if required. The latest resit is removed, or the result is restored to its archived value, and the learner’s attempt number is updated.