20 August 2026

How to grant an assessment extension

Use this procedure to set an extension for a learner’s assessment.

The assessment must be configured to allow extensions. If applicable, ensure that the required mitigating-circumstances records have been configured in reference data.

Grant an assessment extension as follows:

  1. In the Ontrack Staff Hub navigation pane, select My assessments.

  2. On the Assessments page, select the relevant link in the Mark column.

  3. On the Record assessment results page, select the learner who requires an extension.

  4. In the Assessment details pane, select the relevant value in Mitigating circumstances, if required.

  5. Select Grant extension. Enter the required extension information when prompted.

  6. Save or confirm the extension. Ontrack Staff Hub records the extension for the learner’s assessment.