03 March 2025

Tutor Safeguarding

Tutors can access the Safeguarding Tutor screen by clicking the PastoralTutor option in the left-hand panel in ebs: ontrack Hub.

Tutors can use the Safeguarding Tutor screen to:-

Tutors will also be notified on the homepage as soon as they receive any safeguarding messages. Clicking on the Pastoralbutton will take them to the same page as the PastoralTutor link in the left hand menu.

Tutor Inbox

The Safeguarding tutor homepage is an inbox for any records and notes that have been shared with you. The inbox can show a maximum of 50 items per page. You can search the messages on the page or all messages sent to you.

Safeguarding Tutor Inbox with labels

The Icons next the message indicate its status:-

A closed envelope indicates an unread message.

An open envelope indicates a read message.

A speech bubble indicates a message that has been updated since you last read it.

Red Flags indicates that messages are urgent. These messages may be delivered at any time of day depending on your institution settings. The urgent flag is usually set based on the template used. For Safeguarding managers this icon can also represent a message that has been escalated.

Locks indicate that the record has been restricted by a Safeguarding Manager. If you are not a Safeguarding Manager you will not be able to view the contents of the message.

Deleting a Message

You can delete a message from your inbox by selecting the menu icon next to it and then selecting Delete from inbox. This only deletes the message from your inbox it does not delete it from the Learner's Record.

Archiving a Message

You can archive a message from your inbox by selecting the menu icon next to it and then selecting Archive from inbox. This removes the message from your inbox. It can still be viewed by selecting Archived.

Safeguarding Tutor Inbox with Archived button highlighted
Archiving a message does not delete it from the Learner's Record.